Do this if you sus­pect a coro­n­avirus infection


If you have symptoms of the common cold, stay at home!
If you have mild symptoms, you can stay at home. Call only if your symptoms are such that you need more than self-care.

Everyone who suspects a coronavirus infection or influenza must stay at home for at least a week after the symptoms have started. If the symptoms persist for a longer time, stay at home during the symptoms and an additional symptom-free day.

If you have severe shortness of breath and self-care does not help you enough or if you suspect you have been infected with the coronavirus, please do not come in to Soite’s units. Call us first instead.

Soite’s coro­n­avirus helpline: 06 828 7499. 

Calls are taken every day from 8 a.m. to 8 p.m.

At other times, please call the common emergency clinic (yhteispäivystys/samjouren) 06 826 4500.

The telephone hours are changed if needed and depending on the situation. We are monitoring the situation continuously.

A nurse who assesses if there is reason to suspect a coronavirus infection takes the calls. If it seems possible the caller has a coronavirus infection, the caller is given advice on how to act. Soite has opened a separate coronavirus clinic.

No general health advice is given on the helpline. If the caller’s symptoms do not fit a coronavirus infection, s/he is advised to contact other health care services.

The following are tested for coronavirus:
• Persons who end up in hospital because of a severe respiratory infection
• Persons who work in social and health care and have an acute respiratory infection. Persons who have mild symptoms can stay at home
• Persons who are treated on a hospital ward or who live in a housing service unit and have an acute respiratory infection
• Based on an assessment by a doctor, over 65-year-old persons who have a primary disease and a sudden respiratory infection.

The coronavirus situation is monitored closely and continuously. The latest information and instructions can always be found on the webpages of the Thl:

The nation­al helpline on the coronavirus 

There is a national helpline on the coronavirus that provides general information about the virus. The number is 0295 535 535.

The national helpline is open on weekdays from 8 a.m. to 9 p.m. and on Saturdays from 9 a.m. to 3 p.m. The helpline doesn’t give health advice or advice about urgent, acute symptoms. We recommend you call the national helpline if you need general advice on the coronavirus.

A list of commonly asked questions:



Social Media