Do this if you sus­pect a coro­n­avirus infection


If you have symp­toms of the com­mon cold, stay at home!
If you have mild symp­toms, you can stay at home. Call only if your symp­toms are such that you need more than self-care.

Every­one who sus­pects a coro­n­avirus infec­tion or influen­za must stay at home for at least a week after the symp­toms have start­ed. If the symp­toms per­sist for a longer time, stay at home dur­ing the symp­toms and an addi­tion­al symp­tom-free day. 

If you have severe short­ness of breath and self-care does not help you enough or if you sus­pect you have been infect­ed with the coro­n­avirus, please do not come in to Soite’s units. Call us first instead. 

Soite’s coro­n­avirus helpline: 06 828 7499. 

Calls are tak­en every day from 8 a.m. to 8 p.m.

At oth­er times, please call the com­mon emer­gency clin­ic (yhteispäivystys/samjouren) 06 826 4500.

The tele­phone hours are changed if need­ed and depend­ing on the sit­u­a­tion. We are mon­i­tor­ing the sit­u­a­tion continuously. 

A nurse who assess­es if there is rea­son to sus­pect a coro­n­avirus infec­tion takes the calls. If it seems pos­si­ble the caller has a coro­n­avirus infec­tion, the caller is giv­en advice on how to act. Soite has opened a sep­a­rate coro­n­avirus clin­ic.

No gen­er­al health advice is giv­en on the helpline. If the caller’s symp­toms do not fit a coro­n­avirus infec­tion, s/he is advised to con­tact oth­er health care services. 

The fol­low­ing are test­ed for coro­n­avirus:
• Per­sons who end up in hos­pi­tal because of a severe res­pi­ra­to­ry infec­tion
• Per­sons who work in social and health care and have an acute res­pi­ra­to­ry infec­tion. Per­sons who have mild symp­toms can stay at home
• Per­sons who are treat­ed on a hos­pi­tal ward or who live in a hous­ing ser­vice unit and have an acute res­pi­ra­to­ry infec­tion
• Based on an assess­ment by a doc­tor, over 65-year-old per­sons who have a pri­ma­ry dis­ease and a sud­den res­pi­ra­to­ry infection.

The coro­n­avirus sit­u­a­tion is mon­i­tored close­ly and con­tin­u­ous­ly. The lat­est infor­ma­tion and instruc­tions can always be found on the web­pages of the Thl:

The nation­al helpline on the coronavirus 

There is a nation­al helpline on the coro­n­avirus that pro­vides gen­er­al infor­ma­tion about the virus. The num­ber is 0295 535 535.

The nation­al helpline is open on week­days from 8 a.m. to 9 p.m. and on Sat­ur­days from 9 a.m. to 3 p.m. The helpline doesn’t give health advice or advice about urgent, acute symp­toms. We rec­om­mend you call the nation­al helpline if you need gen­er­al advice on the coro­n­avirus.

A list of com­mon­ly asked ques­tions:


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