Frequently Asked Questions
This page has been updated on March 24th 2022 at 2.15 pm
I got a positive result on a coronavirus test, what do I do?
You have to stay at home in order to avoid spreading the infection. You will typically start infecting others about two days before the first symptoms appear, and the risk of infecting others that you are in contact with remains for about a week from the start of your symptoms. You should inform your place of work or study as well as other people you may have met during the time you have been infectious about the situation, and tell them to stay at home if they start getting symptoms.
- A person who is ill has to stay at home for 5 days from the day of the testing or from the day the symptoms have begun. The day of testing or the day the symptoms have begun is day 0. (E.g. if the day of testing is January 1st, the time of isolation is January 1st to 6th.
You can return to your normal everyday routine when you are symptom free and the isolation period has ended. Asymptomatic means that the fever is gone and other symptoms are clearly easing. If needed, apply for sick leave via your occupational health services or your health center.
The disease picture for a COVID-19 infection may vary from nearly asymptomatic to serious disease. The symptoms may also vary as the disease progresses. The majority of COVID-19 patients do not need hospital care, and can recover at home. While recovering, it is important to rest and stay at home. If your condition is bad, call 116 117, or in an emergency 112. Additional information about coronavirus infections and care can be found on the Finnish Institute for Health and Welfare’s website on Coronavirus COVID-19 — Latest updates.
Additional information:
- An assesment for a person who has COVID-19 and is at risk of an occlusion in a blood vessel
- Instructions for persons who have COVID-19
Will everyone who gets a positive result be called by Soite?
Persons who have received a positive test result receive a text message. Visit the links in the message and read the instructions carefully. Persons aged 60 and older will be contacted by phone if the test result is positive.
Infection tracking is now done based on evaluation, and infections at the social and health care units are prioritized. Follow the instructions you receive in the text message.
I got a positive result on a coronavirus home test, what do I do?
Regardless of the symptoms, a positive home test result has to be treated the same as a positive result from an official test.
If the home test is positive, the result does not usually need to be confirmed with a test performed within the health care services.
A positive home test result can be confirmed within the health care services, if:
- the symptoms are serious
- the person who is ill belongs to a risk group
- the person who is ill is pregnant
- the person who is ill works within the social and health care services
- the person needs a result for a coronavirus passport (i.e. they have not received 2 doses of vaccine)
If you live in the same household as a person who has received a positive result of a home test or if you live with or have otherwise been in close contact with a person who has been tested positive by the health services:
- Avoid contacts with persons outside your home as far as possible until five days have passed since the the person who is ill began to have symptoms. If several family members are ill, the five days are counted from the day the last person who became ill got their first symptoms.
- Use a face mask when you move outside the home.
- Work remotely if possible. If you are completely asymptomatic, you can go to work if you wear a face mask and avoid contacts.
- An asymptomatic child can go to school or daycare when five days have passed since the family member who is ill got their first symptoms.
Inform persons you have been in close contact with that you are ill. Ask those who have been exposed to your infection to voluntarily avoid contact with others for five days from the day you last met, to use a face mask and to observe good hand hygiene when they meet other people. You can infect others already two days before your symptoms begin.
If you have to stay home from work because of infection and need sickness allowance on account of an infectious disease, you have to book an appointment for a PCR test within Soite. On the other hand, if there is no need for sickness allowance on account of an infectious disease, then a positive result from an antigen home test does not need to be confirmed with a laboratory test. In this case, you do not need to contact the health care services if you are feeling well. If needed, you can get a sick leave certificate via your occupational health services/health centre.
A person who has rceived a positive test result has to avoid all contacts with persons outside the home i.e. stay at home in accordance with the instructions above. The isolation time will be counted from the day the person was tested.
I got a positive result on a coronavirus test. Do other persons living in the same household as me also have to observe an isolation period?
The spread of an infection happens most easily during the 1 to 2 days before the symptoms begin and during the first few days of the infection. Therefore, when the information about the positive result comes, other people living in the same household have already been exposed. If living conditions that limit contacts are easy to realize, you can of course do this if you deem it beneficial.
I have underlying diseases, do I need treatment with anticoagulants?
A mild or asymptomatic coronavirus infection is not associated with a significant risk for blood clots, nor do you need treatment with anticoagulantics even if you have risk factors. If you need treatment with anticoagulantics for other reasons, this will be carried out in accordance with instructions from your treating physician. Make sure your fluid intake is sufficient, and try to be physically active.
However, it is still good to contact the health services if you have risk factors (text in Finnish) and are not feeling well, and you lack the energy or capacity to be physically active. You can contact your occupational health care provider or the health centre in your home municipality.
Additional information: Instructions for persons who have COVID-19
I got a positive result on a coronavirus test and I am pregnant/have recently given birth, what do I do?
If you are pregnant, please contact the nurse specialized in infectious diseases.
What is meant by isolation?
Persons who have contracted COVID-19, i.e. who have a confirmed positive coronavirus test, have to stay at home and avoid social contacts. The duration of the isolation depends on the day of testing.
If you get a positive result on a coronavirus test, then you can infect others. You will typically start infecting others from about two days before the first symptoms appear, and the risk of infecting others that you are in contact with remains for about a week from the start of your symptoms. The duration of the isolation is based on this.
Do I get to know which coronavirus variant caused my infection?
Information about the variant does not affect the isolation arrangements in individual cases, nor does it help to predict how the disease will progress. Within the Soite area, sequencing is not done for all positive coronavirus tests. A small amount of randomized samples are sent to the Finnish Institute for Health and Welfare for sequencing. The results come with a few weeks’ delay, and patients are not informed about their individual results. Based on incidence curves and information about the Helsinki region, the majority of positive resultthe s in our area is of the Omicron variant.
My isolation period has ended, but I still have symptoms. What do I do?
The duration of the isolation is determined based on the average infectiousness. A positive PCR test does not directly reveal how infectious your infection is. The test may remain positive for a long time due to virus remnants, so the test is not repeated. Some symptoms, such as coughing or changes in your sense of smell or taste may take weeks to pass, and they do not indicate infectiousness.
The duration of the isolation is determined based on the average infectiousness. A positive PCR test does not directly reveal how infectious your infection is. The test may remain positive for a long time due to virus remnants, so the test is not repeated. Some symptoms, such as coughing or changes in your sense of smell or taste may take weeks to pass, and they do not indicate infectiousness.
Do I get to know which coronavirus variant caused my infection?
Information about the variant does not affect the isolation arrangements in individual cases, nor does it help to predict how the disease will progress. Within the Soite area, sequencing is not done for all positive coronavirus tests. A small amount of randomized samples are sent to the Finnish Institute for Health and Welfare for sequencing. The results come with a few weeks’ delay, and patients are not informed about their individual results. Based on incidence curves and information about the Helsinki region, the majority of positive resultthe s in our area is of the Omicron variant.
My isolation period has ended, but I still have symptoms. What do I do?
The duration of the isolation is determined based on the average infectiousness. A positive PCR test does not directly reveal how infectious your infection is. The test may remain positive for a long time due to virus remnants, so the test is not repeated. Some symptoms, such as coughing or changes in your sense of smell or taste may take weeks to pass, and they do not indicate infectiousness.
It is important to contact the nurse specialized in infectious diseases if you at the end of the isolation still have difficult symptoms and for example still have a fever. If you at the end of the isolation are still unable to return to work, a doctor within your occupational health care services may prescribe sick leave in the usual fashion.
Where do I apply for sickness allowance on account of an infectious disease?
Sickness allowance on account of an infectious disease is granted by Kela. You have the right to receive sickness allowance on account of an infectious disease with a medical certificate A. Contact your occupational health or your health centre in order to get a medical certificate A. Soite’s infection control unit no longer writes medical certificate A.
Persons who have the custody of a child younger than 16 may also receive sickness allowance on account of an infectious disease if they have to be absent from work due to they themselves or their child being ill. Additional information (in Finnish) on Kela’s website: https://www.kela.fi/web/en/sickness-allowances-infectious-disease.
A certificate can be issued when the disease has been confirmed through a PCR test taken in Soite.
How is joint custody of a child or visiting rights implemented during a coronavirus infection?
The simplest way to act is to have the child stay in the same household for as long as they or their parent are ill, if the parents can agree on this. If this cannot be arranged and you and your child are asymptomatic, matters related to custody and visiting rights can be handled as usual.
If the child is diagnosed with COVID-19, then the child has to stay in the same household during the isolation.
Can I go to the store while I am ill?
It is forbidden to go to the store or other public places while you are ill. If you have no-one who can bring you food and other daily goods, then you can order groceries by using the delivery services offered by the stores. Soite’s social services can also help you.
Can a repairman/plumber/other third party person visit my home while I am ill?
No guests or other third party visitors may come to your home while you are ill. All such appointments have to be canceled or moved. Exceptions are made only for visiting rights and joint custody with regards to children.
If the situation concerns an emergency visit by a plumber e.g. due to a drain blockage, contact the coronavirus helpline for more detailed instructions.
I have an appointment for a doctor’s visit/surgery/laboratory tests, but I am ill. What do I do?
In principle, you should not go anywhere while you are ill, nor visit the laboratory. However, there are exceptions to this depending on how urgent the visit or procedure is. It is recommended that you contact the unit where the appointment, procedure or other suchlike has been booked in order to receive more detailed instructions.
I have been exposed and my employer has ordered me to take a coronavirus test. What do I do?
This is not part of Soite’s testing criteria, the employer cannot order you to take a coronavirus test. We recommend contacting your occupational health services. If you want, you can also take a home test, but for an asymptomatic person it is not entirely reliable.
Additional information: