omaolo.fi Vaccinations
12.10.2020

Soite starts using the elec­tron­ic Omaolo ser­vice: elec­tron­ic book­ing of appoint­ments for coro­n­avirus test­ing is tried out

Cen­tral Ostro­both­nia Joint Munic­i­pal Author­i­ty for Social and Health ser­vices Soite starts using the nation­al Omaolo ser­vice in Cen­tral Ostro­both­nia in the han­dling of the coro­n­avirus pan­dem­ic. A client can fill in a coro­n­avirus symp­tom check­er in Omaolo. The ser­vice then assess­es the like­li­hood that the user has a coro­n­avirus infec­tion. When need­ed, the ser­vice for­ward the user’s con­tact infor­ma­tion to Soite. At the same time, Soite will also begin test­ing elec­tron­ic book­ing of appoint­ments for coro­n­avirus test­ing. The elec­tron­ic book­ing sys­tem is linked to the Omaolo ser­vice and will be test­ed con­cern­ing the dri­ve-in test­ing site in Kokkola. 

Soite starts using the nation­al Omaolo ser­vice on Fri­day 9th of Octo­ber 2020. A client can use the web-based Omaolo ser­vice (on omaolo.fi) to assess an indi­vid­ual symp­tom or health prob­lem. The ser­vice gives the client advice on care as well as rec­om­men­da­tions based on his/her answers. The Omaolo ser­vice is an elec­tron­ic alter­na­tive to con­tact­ing Soite by phone.

Soite starts using Omaolo by adopt­ing the coro­n­avirus symp­tom check­er. After strong iden­ti­fi­ca­tion in the coro­n­avirus symp­tom check­er, the client’s con­tact infor­ma­tion may be for­ward­ed direct­ly to Soite’s unit, if Omaolo assess­es that the client may have a coro­n­avirus infec­tion. Soite con­tacts the client by phone and, when need­ed, starts the test­ing process and care. In oth­er words, the client does not nec­es­sar­i­ly need to call Soite’s coro­n­avirus helpline and avoids hav­ing to queue on the phone. After hav­ing filled in the symp­tom check­er, the client can wait for Soite to con­tact him/her, if Omaolo has assessed that s/he needs to be tested.

Elec­tron­ic book­ing of appoint­ments for coro­n­avirus test­ing is tried out in Soite

At the same time as Soite starts to use Omaolo’s coro­n­avirus symp­tom check­er, it also begins test­ing elec­tron­ic book­ing of appoint­ments for coro­n­avirus test­ing at the dri­ve-in test­ing site in Kokko­la. Those who live in Kokko­la, can book an appoint­ment to the dri­ve-in test­ing site if Omaolo’s coro­n­avirus symp­tom check­er rec­om­mends a test.

In the Omaolo ser­vice, a per­son who has symp­toms that fit the coro­n­avirus fills in the symp­tom check­er. The Omaolo ser­vice will use the answers to assess the like­li­hood that the client has a coro­n­avirus infec­tion. When need­ed, the client will be offered a chance to book an appoint­ment for coro­n­avirus test­ing in Soite. The elec­tron­ic book­ing of an appoint­ment for coro­n­avirus test­ing is for­ward­ed to Soite’s appoint­ment book via Soite’s Oma­hoito ser­vice. The elec­tron­ic book­ing works through strong identification.

The coro­n­avirus symp­tom check­er in Omaolo and the elec­tron­ic book­ing works par­al­lel to Soite’s coro­n­avirus helpline. The pur­pose of test­ing elec­tron­ic book­ing is to assess how it affects the tele­phone traf­fic and if it helps the coro­n­avirus test­ing process work more smooth­ly. Elec­tron­ic book­ing of an appoint­ment to a coro­n­avirus test will pos­si­bly be expand­ed lat­er to the entire Soite area if it func­tions well.

We con­tin­ue to rec­om­mend that those who live in Soite’s area con­tact Soite even if they only have mild symp­toms of the coro­n­avirus. Soite can now be con­tact­ed by fill­ing in the coro­n­avirus symp­tom check­er in Omaolo. If the symp­toms point to a coro­n­avirus infec­tion, your con­tact infor­ma­tion can be con­veyed to Soite or you can book an appoint­ment via Omaolo to the dri­ve-in test­ing site in Kokko­la. The coro­n­avirus helpline is still open on week­days from 8 a.m. to 5 p.m. and on week­ends from 8 a.m. to 4 p.m., phone 06 828 7499.

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